“Andrew Knowles was great – best experience we have had [with a construction manager.]”

“Andrew [Knowles] did a very good job.”

“[Andrew Knowles] took the time to show us the in’s and out’s of the house. He was very helpful!”

“Andrew was wonderful!”

I just wanted to take this opportunity to thank so many folks from your organization for making the purchase of our new home here in Merrimont so easy and pleasurable.

I could go on at great length about the quality of this house, but the letter would take too long.  What is most impressive is the helpfulness, cooperation, and friendliness of everyone associated with this community.

As often as we bothered Soomy or Michelle in the sales office with the little details or problems we thought we had, they were always full of smiles and went out of their way to be helpful.  I just met Chris Paradis and he is carrying on the tradition.

Ely is another person who deserves credit.  His big smile and always present good humor, accompanied by his willingness to help with anything, any time, goes such a long way toward making the trauma of moving in to a new home so much easier.  For gosh sakes, even the workmen who are busy building and finishing the houses seem eager to help.  I think they reflect the personality of your company.

But most important is Bill Standish.  This is the fifth home we have lived in, and the third new house, and never before have we been associated with a builder who is so dedicated to quality as he is, and who pays so much attention to detail.   When we had our “walk through,” Bill found more minor imperfections to fix than we did, and he took care of them quickly and properly.  As busy as he is, he always has time to answer questions, and take care of the minor issues that always pop up in a new house.  Bill is an enormous credit to your organization and in many ways the standard to which so many others should spire.  He is such a nice guy that my wife and I even forgave him for being a Florida Gator fan.  (Our world revolves around the Miami Hurricanes.)

Thank you for building a wonderful home for us, for a very fair price, and thank you for your representatives at all levels who make living here such a pleasure.

“…we were very pressed for time and squeezing an inspection in was a challenge.  Bill did a wonderful job of addressing our concerns expeditiously.  We were very pleased with his responsiveness and attention to detail and willingness to focus on ensuring our satisfaction.”

“[Bill Standish] is a great guy!  He is helpful, knowledgeable, thorough, pleasant and always smiling!”

“The building experience was very good.  The builder [Bernie Knoll] obviously takes pride in his product. I would recommend The Providence Group.”

“[Bernie] was very thorough and explained everything well. Overall, our first time home buying process was smooth.”

“[Bernie] was very nice and pleasant; he took care of all [our] problems quickly.”

“Bernie Knoll was very helpful!”

“Bernie was outstanding!”

“[Jack] is very passionate about his project and very attentive to details which are often missed.”

“[Ron] completed everything on the inspector’s report with no questions asked.”

“Ron Folds took very good care of us.  Thank you so much.”

“Love this guy!  He took care of me!”

“Ron was extremely nice and very helpful.”

“[Ron] did a great job.  [He was] conscientious, professional and thorough.”

“This was a most pleasant building experience.  My home is beautiful.”

“[Ron] is very honest and easy to deal with.  [He] takes pride in his work.”

“Scott needs to be cloned!”

"Hello.  We just wanted to take a quick moment to tell you that Charles Studle has been so helpful to us as new homeowners here at Oldfield at Grant Park. 

We realize that there will always be problems with any new construction.  The difference is that you have employees such as Charlie who are professional and very detail oriented.  This last year has brought its share of new homeowner problems and concerns.  Charlie has always been there to help us out and I personally appreciate that...he remembers that my “all night” work schedule means sometimes not to contact me too early in the morning.  Yet he seems to always get the job done promptly with a polite smile.  Please let him know we appreciate him being here and helping us out.  Please let his colleagues/supervisors know that he is very much an asset to your company."

"The best part of my job is helping people find a place to call home."

“Emily was excellent!”

“Debbie Johnson was a wonderful person and pleasing to interact with.  She was always professional and kept me well informed. I enjoyed working with this [The Providence Group] company!”

“Debbie was very professional, friendly and gracious.  She was very patient in showing me the units and answering questions that I had.”

"Although my wife and I decided not to pursue our desire for a second home at Abberley Towneship, I just wanted to let you know that you have two of the best selling agents that I have ever met in Dana Bush and Sandy Laster.  Their professionalism, ability to answer all of our questions and concerns and knowledge of the builder and area were impressive.

Because of my experience, I will not hesitate to recommend your selling agents as well as your builder to my friends in the tri-state metro New York area who may find themselves in similar need for a second home.

Please express my sincere appreciation to Dana and Sandy, I’ve now become a huge fan of their and the builder they represent."

“Flip and Gisele have gone above [the] call of duty to make sure all paperwork, selections, etc have taken place.”

“Mr. Flip has been the most helpful agent with the overall buying of the townhouse.  We will recommend The Providence Group as well as the agent in the future.”

"This email is long overdue, but better late than never I hope!  We wanted to drop a quick note to say ‘thanks’ to Flip for working with us on the purchase of our new town home.  We are the infamous owners of Lot ###.  We were most likely talked about in many a sales meeting last summer!  We were supposed to close in July 2005 – after signing our contract in March.  Flip helped us a great deal and took care of changes we wanted to make to the house.  He was very patient and friendly during the entire process.  We never once found him to be anything other than smiling and helpful.

The true test of that patience came when we found out (the day before our close) that the people buying our house were unable to get their financing straight!  Having been in the business for quite a while, this wasn’t the first time he’d seen it happen.  It was, however, the first time he had to deal with us in that situation!  We expected our buyers to be able to close the following Wednesday, at the latest.  And then it was Friday.  And then it was the following Friday.  He knew how much we wanted the townhouse, but also knew that the sales staff wanted the house closed or back on the market. We finally had to make the tough decision to change our contract to allow us a 24 hour kick out and the house went back on the market.  One week after that very stressful day on what seemed like a never ending emotional roller coaster ride, we were finally able to close; more than a month after the original close date.

Throughout this entire process, Flip was honest with us regarding our options, and extremely professional.  He kept telling us that he had faith that it would close, we just had to be patient.  Without his down-to-earth and positive attitude, we probably would have given up much sooner!  Thankfully, though, we didn’t.

We are now living in Lot ###.  We were also very impressed with Wimpy during the walk though and closing, and continue to be equally impressed with the prompt service and level of quality we’ve received from Scott and Eddie.  Any issue we’ve brought to them has been resolved in a timely manner, and with a very friendly attitude.  We love our home and have enjoyed showing it off!  You are fortunate to have such a talented team of individuals working for you.

Again, we just want to say thanks for you help and patience, Flip!"

Although my wife and I decided not to pursue our desire for a second home at Abberley Towneship, I just wanted to let you know that you have two of the best selling agents that I have ever met in Dana Bush and Sandy Laster.  Their professionalism, ability to answer all of our questions and concerns and knowledge of the builder and area were impressive.

Because of my experience, I will not hesitate to recommend your selling agents as well as your builder to my friends in the tri-state metro New York area who may find themselves in similar need for a second home.

Please express my sincere appreciation to Dana and Sandy, I’ve now become a huge fan of their and the builder they represent.

My name is Charlie Davis and I recently purchased a condominium, in Oldfield of Grant Park community.

I would like to inform you of the professional service given by your Sales Agent, Sandy Laster.

I had given earnest money to Park Row Condominiums, 1176 Boulevard Street, just down from the Oldfield community.  I was feeling very uneasy about a one-bedroom and the construction of Park Row.  With only hours left to change my mind, I stopped in at Oldfield.  Sandy greeted me with great enthusiasm and professionalism.  Sandy shared very knowledgeable and detailed information about the property and the construction.  We looked through the model and discussed my options.  I contacted my agent, Patricia McGoldrick, and started the process to purchase at Oldfield.  At this time, I knew this was the place for my new home.  Sandy made me feel very comfortable about the things I doubted about Park Row.

Prior to moving in, I have been at the office and observed Sandy working with prospective buyers with the same enthusiasm and professionalism as she had with me.  She is such a great asset to the Oldfield Community.  Had it not been for Sandy and her professionalism and knowledge, I would not have purchased at Oldfield.

Patricia and Sandy worked very well together to make me feel as comfortable as possible about purchasing at Oldfield.  They made the process extremely easy.

I am very happy with my new home and the community.  I give sincere and great thanks to Sandy.

I just wanted to take this opportunity to thank so many folks from your organization for making the purchase of our new home here in Merrimont so easy and pleasurable.

I could go on at great length about the quality of this house, but the letter would take too long.  What is most impressive is the helpfulness, cooperation, and friendliness of everyone associated with this community.

As often as we bothered Soomy or Michelle in the sales office with the little details or problems we thought we had, they were always full of smiles and went out of their way to be helpful.  I just met Chris Paradis and he is carrying on the tradition.

Ely is another person who deserves credit.  His big smile and always present good humor, accompanied by his willingness to help with anything, any time, goes such a long way toward making the trauma of moving in to a new home so much easier.  For gosh sakes, even the workmen who are busy building and finishing the houses seem eager to help.  I think they reflect the personality of your company.

But most important is Bill Standish.  This is the fifth home we have lived in, and the third new house, and never before have we been associated with a builder who is so dedicated to quality as he is, and who pays so much attention to detail.   When we had our “walk through,” Bill found more minor imperfections to fix than we did, and he took care of them quickly and properly.  As busy as he is, he always has time to answer questions, and take care of the minor issues that always pop up in a new house.  Bill is an enormous credit to your organization and in many ways the standard to which so many others should spire.  He is such a nice guy that my wife and I even forgave him for being a Florida Gator fan.  (Our world revolves around the Miami Hurricanes.)

Thank you for building a wonderful home for us, for a very fair price, and thank you for your representatives at all levels who make living here such a pleasure.

“The agents, both Trent & Soomy were wonderful.  They were very thorough and quick to respond…I am delighted with their service.”

“[Trent was] very helpful and nice to work with.  Everyone at Merrimont is great!  It has been a pleasure!”

“We were very pressed for time and Trent and Soomy were very helpful in helping our efforts to compare options and to make a final decision.”

“Todd Diebold was wonderful in helping me get the house that I wanted.  There weren’t any problems thanks to him…any questions that I had were promptly answered and addressed.  Todd was the best; he was very courteous and professional!

I am very happy with my decision to purchase my home at Oldfield at Grant Park. I will kepp [The] Providence Group in mind for future purchases.  Please keep up the good work.”

“Dana is the most knowledgeable and professional sales person I have had the privilege of working with in a very long time.  I will recommend her as often as I can!”

“She [Dana] knew we were first time homebuyers and went the extra mile to make sure we were well informed.  We couldn’t have done it without her!”

“She [Dana] was great!”

“Flip Fenno was very professional and courteous.  He is an excellent agent!”

“Floy was excellent.”

“Floy and Dana were absolutely wonderful.  I couldn’t have had a better experience buying my first home.”

“Floy was very knowledgeable and helpful.  She was always available to answer my questions.”

“The agents, both Soomy & Trent, were wonderful.  They were very thorough and quick to respond…I am delighted with their service.”

“[Soomy was] very helpful and nice to work with.  Everyone at Merrimont is great!  It has been a pleasure!”

“We were very pressed for time and Soomy and Trent were very helpful in helping our efforts to compare option and to make a final decision.”

“Flip and Gisele have gone above [the] call of duty to make sure all paperwork, selections, etc have taken place.”

“Martha exuded exceptional knowledge and courtesy throughout the entire home-buying process.”

“Emily and Martha have been great!”

“[Martha] was excellent!”

“Michelle was extremely professional and kept us well-informed throughout the entire process.”

“She [Michelle] was excellent!”

“We enjoyed working with such a detail-oriented builder.  Dee was great!”

“Dee went above and beyond the call of duty to make sure our home buying experience was a pleasant one.”

“We live in a high-quality, beautiful home thanks to Dee and his team.  We would recommend Dee and The Providence Group to anyone.”

“It was so great to work with Mark!  He was very thorough and often pointed out things during our walk through we would have never noticed.”

“As first time home buyers, Mark exceeded our expectations.  He made the process of buying our first new home a little easier.”

“Mark was outstanding!”

“People like Smith are hard to find.  He is passionate about his work and cares deeply for the people who will buy his homes.”

“Smith was a pleasure to work with.”

“This is our fifth home purchase and we have never had the privilege of working with a builder like Todd.”

“He [Todd] was great!”

“We enjoyed working with Todd from start to finish.  What a great guy!”

“Wayne paid close attention to the details; we were very impressed with his work.”

“We looked at several homes before settling on this one. We based our decision on construction quality…no one could compete with Wayne and his crew.”

“I would recommend Wayne to anyone!”

”The condition of our home at buyer orientation was excellent…it was new and very clean.”