December 12, 2006

The Providence Group’s Flip Fenno Named Atlanta Sales Person Of The Year

ATLANTA, GA – Flip Fenno, Sales Consultant for The Providence Group has been named the Greater Atlanta Home Builders Associations’s Sales Person of the Year.  He was chosen during an extensive review and interview process.

In the genre of “American Idol” and in consideration of this award for Salesperson of the Year, one must ask: What sets this individual apart from all the others? What qualifications allow him to rise to the top and out-shine the rest? What is the difference between this candidate and other highly qualified individuals?

• Is it volume of sales?  Yes, as one consideration. Flip Fenno has exceeded all sales goals established by the company. $_12,629,084_volume with 52 homes sold.
• Is it product knowledge? Yes. Flip has a comprehensive understanding of construction that enables him to educate the customer well, work well with the builders in his community, and overcome objections relative to the construction process.
• Is it mortgage and finance?  Yes. Flip has a complete understanding of the mortgage process, can assist the buyer in knowing what program may work best in his situation, and every buyer knows what their mortgage obligations will be before they leave his office.

So what is it that sets Flip apart?

Flip is passionate about his chosen career in sales. He reads everything he can get his hands on about the craft. He attends courses and seminars including Dale Carnegie where he won numerous awards and was invited to become an instructor.

Flip is charismatic and enthusiastic. Customers are always smiling around Flip. He is genuine in his enthusiasm and charms customers with his quick wit. However, he is thorough in his explanations and never short-cuts answers to questions.

• He stands with his core values.
• A commitment to customers – before and after the sale.
• Unequivocal integrity. He is honest and ethical in all that he does.
• Respect for individuals. He treats everyone with dignity and respect.
• Teamwork. He is a team player. This industry is riddled with jealousy and competition. Not so with Flip. Others in the company come to him for guidance and advice. He’s always there to give them the nuts and bolts benefit of his experience or lend an ear when someone just needs to talk. He’s a great trouble-shooter and problem solver.
• He believes that his word is his bond. A refreshing departure from the norm in this industry. Our corporate file is full of letters and testimonials from customers and cooperating salespersons to back up this claim.

These values translate into all of the areas in which he interacts with customers and with co-workers.

Flip gives back to the Community: He is the Vice Chairman of the Finance Committee at his church, and is a Liason to the Christian Academy and Day School. He is a Sunday School teacher for the 5 year old children. A member of the Atlanta Board of Realtors, Homebuilders Association SMC. He is a husband and a father of two sons.